Exception reporting simply means that if anything changes, if anything goes wrong, the person monitoring the company PC will know about it - as it happens. A late delivery, vehicle off route and temperature alerts, can all be reported automatically so that immediate action can be taken to remedy any developing situation. Moreover, the datamail two way data messaging facility enables details of unscheduled pick ups or back loads to be sent direct to the driver. Data on the load and proof of delivery can also be captured remotely and transmitted back to the office. The company can contact drivers to help them avoid external hazards such as unexpected traffic jams. This minimises costly voice communications, saves time and eliminates time consuming paperwork.